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Intercom is a fundamentally new way for internet businesses to communicate with customers, personally, at scale. It’s a customer communication platform with a suite of integrated products for every team-including sales, marketing, product, and support. Intercom’s products enable communication with customers on your website, inside your web and mobile apps, and by email.

Intercom CEO Eoghan McCabe shared the company’s first pitch deck from 2011, adding that raising $600K was a “monumental task” for the team back then. In March 2018, Intercom raised a $125M Series D round at a unicorn valuation of $1.275B. The short, eight-slide pitch deck describes Intercom’s vision to build a CRM and messaging tool for SaaS providers.